This is an information post, designed to make some information available to myself and others. I did NOT discover this but I thought it was something pretty important.
When disabling an Exchange 2007 mailbox, it sometimes will not automatically show up in the "Recipient Configuration | Disconnected Mailbox" bucket. It takes running the command:
clean-mailboxdatabase <mailbox database>
Once that command is run, you can reconnect it or do whatever you need to it. Thanks Missy and Amit (If you want the full explanation and pictures, click here)!
Well, after a bit of time spent on Microsoft's campus, I have 8 Tanjay devices with the latest and greatest firmware. I used a Tanjay device (a Polycom CX700 IP Phone) for a number of months, and while I didn't have a ton of voice communications with it, I loved the ones I had. There are a few complaints that I have about the device, but they deal more with the form-factor than functionality. What I wanted to note was something more tangible (pun intended) than complaints. What I wanted to mention is a reminder that the Tanjay devices are Enterprise Voice extensions. They are devices that are supposed to sit on your desk and replace that silly little phone you have there with a Office Communicator client that provides the rich client experience that OCS 2007 is supposed to provide.
What does this mean to the average Joe User? Well, to give a real-life example, I was just talking about how I have 8 devices with hot-off-the-press firmware and a desire to get them up and running. Even before my co-worker and I went to Microsoft to get the update, we were having a debate about why his devices were not able to connect earlier today. After banging the issues about for a while, he was convinced that it was a certificate issue. I was a little bit more skeptical, simply for the fact that it didn't "feel" right. I was willing to come back to the office later, with the upgraded devices and look into it.
After trying to log in with the fresh devices, I was willing to admit that something was wrong. After poking around, I found that in some cases, autoenrollment of domain users and devices was disabled, and so I enabled it using GPO. Thinking hard about it, what this does is tells a device that is logging in with a domain account that it's okay to request a certificate from the domain CA and where that CA is. Sadly (at least for Devin), this didn't correct the issue. I sat and thought about it while I worked on something else, and when I finished with that, I decided to start back at square one and walk through setting up a Tanjay device for the first time. A quick web search and I ran across the problem (I didn't really "run across it.." It was more of a "the answer slapped me in the face and called me stupid"). Reading this post on a blog, I noticed that you have to enable the user for Enterprise Voice. Right now, we switched all of our users to Remote Call Control so we could use the connection with our Mitel 3300 ICP phone PBX.
Long story short, now our users have a choice between a Tanjay device and RCC. This is actually kind of a tough one for me, since I really like how RCC keeps track of my phone communications. I've been having trouble with some phone companies, and having the automatic tracking of who I call when is really helpful. I'll just have to see how things play out once I build our new OCS environment.